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Apply Now: Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri

Remote · USA Full-time New today

Job Highlights:

  • Location: Remote
  • Position: Lab Dispatcher+csr - Remote OVERNIGHT Mon-fri 10p-630am Central Time
  • Compensation: a competitive salary
  • Company: Workwarp
  • Start Date: Immediate openings available

 

 

Company : reputed company This position is a hybrid Lab Dispatcher and Customer Service Representative position Dispatcher Essential Duties and Responsibilities : • Properly documents changes to orders requested by facility and / or ordering physician. • Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request. • Ensures dispatched orders are confirmed as received by technicians. • Contacts facilities reputed company scheduling or re-scheduling is necessary for any reason. • Coordinates reassignment of orders to different technicians reputed company necessary. • Assists with inbound Customer Service calls as needed or directed. Dispatcher Qualifications : • High School Graduate or GED. • Proficient to expert use of reputed company Office software. • Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly reputed company necessary information to ensure effective response. • Ability to focus on the task at-hand in a busy, call center environment Work-From-Home Requirements : • Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements. • Must have high speed internet reputed company to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended. • Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook). Apply Job!

 

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