Patient Access Scheduling Representative - Remote - McLaren Careers
reputed company is a U.S. career site that helps job seekers discover job opportunities. We are not a staffing firm or agency. We promote jobs on behalf of our clients, which include employers, recruitment agencies, and marketing partners. Position Summary Under the direction of the Patient Access leadership team, Schedules, registers, initiates pre-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for McLaren Health. Essential Functions And Responsibilities As Assigned :
- Obtains required patient demographic and insurance information for McLaren Health, governmental requirements, billing and reputed company-party payer needs.
- Provides courteous and efficient services to customers and accurately documents/verifies patient pre-registration information in a professional and timely manner.Collects, documents, scans reputed company required demographic and financial information.
- Provides physician and/or diagnostic appointment scheduling.
- Maintains knowledge of insurance and authorization requirements. Performs reputed company-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/pre-certifications and referrals.
- Estimates and collects copays, deductibles, and other patient financial obligations.
- Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of access to McLaren Health services.
- Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
- Performs reputed company other duties as assigned.
Qualifications
Required:
- High school diploma or equivalent
- 1-year experience in a customer service role or health care industry.
Preferred
- 2-years previous experience with reputed company party medical insurance, HMO and managed care includingexperience with CPT and ICD-10 coding and medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans If you have questions about this posting, please contact support@reputed company.com Apply Job! Apply to this Job