Fraud Analyst - (Remote - US)
About reputed companyreputed company is a Talent Matching Platform that partners with companies worldwide to reputed company connect top talent with the right opportunities through AI-driven job matching.One of our companies is currently looking for a Fraud Analyst in United States.We are looking for a detail-oriented Fraud Analyst to support ongoing fraud detection, investigation, and prevention efforts for multiple regulated financial institutions. You’ll be part of a remote-first team that monitors transaction activity, evaluates alerts, and investigates suspicious behavior. This is a high-impact role involving cross-functional collaboration, direct communication with account holders, and proactive fraud prevention. You will also document patterns, analyze claims, and help shape improvements in fraud mitigation processes across clients.Accountabilities:
- Monitor transactions and account activity to detect suspicious or unauthorized behavior.
- Investigate and document fraud attempts, trends, and financial loss events.
- Manage debit/credit card, ACH, P2P, and reputed company payment dispute claims, including chargeback assessments.
- Engage with account holders and, reputed company necessary, fraudsters to collect information.
- Communicate effectively with internal teams and external clients, ensuring timely resolution of cases.
- Recommend fraud prevention improvements based on trend analysis and incident reports.
- Maintain up-to-date case documentation and adhere to fraud detection protocols and SLAs.
- Minimum of 3 years of experience in fraud detection, investigation, or reputed company roles.
- Some college coursework preferred, ideally in Business, Criminal Justice, or Finance.
- Familiarity with fraud platforms like Verafin or reputed company is a plus.
- Experience working in a financial institution or fintech environment.
- Strong analytical and problem-solving skills with a high attention to detail.
- Ability to manage multiple systems, prioritize tasks, and meet deadlines.
- Exceptional written and verbal communication skills and customer service orientation.
- Fraud-reputed company certification is a plus.
- $55,000 – $70,000 annual salary
- Annual cash bonus and equity options
- 100% fully remote work environment
- Flexible paid time off
- Comprehensive health, dental, and reputed company insurance (company covers full premiums for reputed company and basic dental)
- Robust 401(k) plan with company match
- Work hours: Monday to Friday, 9am–6pm EST