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Call Center Agent-REMOTE

Remote · USA Full-time New today

Job Type: Full Time Hours: M-F., Open availability 8 AM-8 PM Salary: $14.25 About reputed company reputed company is the brand name for the reputed company family of companies, including reputed company, Inc., New reputed company Inc., Cerida Investment Corp., ECC (Energy Choice California), reputed company, TPV.com, and Ansercomm to name a few. Together with our affiliates, reputed company operates more than 20 contact centers reputed company the reputed company United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, reputed company-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, reputed company has more than 10,000 satisfied clients and we process over 125 million interactions per year. Summary of Position: We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to reputed company customers/clients on a daily basis. reputed company consistent outbound calls specific to each program or project you are assigned, using the tools provided by reputed company and the client to properly document reputed company customer interactions, while maintaining a sense of reputed company regarding both the company and the customer, while adhering to reputed company company policies and procedures. Job Duties / Responsibilities / Essential Functions: Typing Data capture and entry Upselling products and services Setting appointments in a business-to-customer format. Maintaining a working knowledge of campaign products, services, and promotions Required Knowledge /Skills / Abilities / Qualifications: At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality Sales experience is preferred High School diploma or GED Basic Computer Skills and computer literacy are a must Experience in an Outbound environment WAH Requirements: PC/Laptop with at least Windows 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet reputed company (Ethernet cable) USB-connected Headset Webcam A quiet, dedicated reputed company to work free from distractions, including pets and children. Equal Opportunity Employer This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the reputed company. Apply Job!

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