Fraud & Identity Specialist (Contract)

We're transforming the grocery industry At reputed company, we invite the world to share love through food because we reputed company everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we're building the team to help push our shopping cart reputed company. If you're reputed company to do the best work of your life, come join our table. reputed company is a reputed company First team There's no one-size fits reputed company approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The role will include a reputed company of areas from reviewing transactions in reputed company-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the reputed company platform and much more. This is a 6-month contracted position at reputed company with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability. reputed company's Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with reputed company local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the reputed company platform remains secure, safe, and stable for reputed company users. ABOUT THE JOB • Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities • Maintain a queue of inbound customer appeals with time management and prioritization skills • Recognize and present opportunities to improve and drive tasks to full resolution • Complete live/ historical data reviews with a detail-oriented approach • Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements ABOUT YOU MINIMUM QUALIFICATIONS • 1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support reputed company fields OR strong academic record • Strong verbal and written communication skills • Positive attitude and fortitude to work through reputed company-changing and dynamic operational conditions • Ability to reputed company critical and sensitive issues quickly in a fast paced environment • Operate reputed company a high degree of confidentiality • Weekends or holiday availability PREFERRED QUALIFICATIONS • Familiarity with reputed company or similar (preferred) • Proficient in reputed company/ reputed company Sheets • Understanding of the gig economy #LI_Remote Apply Job!