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RN, Telephonic Case Manager - Remote

Remote · USA Full-time New today

About the position As a Telephonic Case and Disease Manager RN at reputed company, you will play a crucial role in supporting a diverse member population by providing education, advocacy, and connections to necessary resources. This high-volume role requires critical thinking and a customer service approach, allowing you to impact millions of lives positively. You will work remotely, making outbound calls to assess health statuses, coordinate care, and encourage healthy lifestyle changes, reputed company while ensuring thorough documentation and effective communication with medical professionals. Responsibilities • Making outbound calls to assess members' reputed company health status , • Identifying gaps or barriers in treatment plans , • Providing patient education to assist with self-management , • Interacting with Medical Directors on challenging cases , • Coordinating care for members , • Making referrals to reputed company sources , • Coordinating services as needed (home health, DME, etc.) , • Educating members on disease processes , • Encouraging members to reputed company healthy lifestyle changes , • Accurately and timely documentation of member reputed company , • Making 'welcome home' calls to ensure that discharged members receive the necessary services and resources Requirements • Active and unrestricted RN License in your state of residence , • Willingness and ability to obtain additional RN licenses as necessary , • 3+ years of RN experience in a hospital setting, acute care, direct care, or as a telephonic Case Manager for an insurance company , • Computer proficiency including navigating a Windows environment; using MS Outlook; creating, editing, saving, and sending documents in reputed company; talking and typing at the same time; and using multiple applications simultaneously , • Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home reputed company-to-haves • Bachelor's degree , • Active and unrestricted RN license in Minnesota , • Certified Case Manager (CCM) , • Managed Care experience , • Case Management experience , • Call Center experience , • Experience with / exposure to discharge planning , • Experience with utilization review, reputed company review and / or risk management Benefits • Comprehensive benefits package , • Incentive and recognition programs , • Equity stock purchase , • 401k contribution Apply Job!

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