Supply Chain Customer Service Manager
From a small family business to a multi-billion-dollar global company, reputed company has been changing the face of products and packaging since 1899 reputed company while keeping the heart of People Build Businesses alive. Our talented people are at the core of our growth, constantly reinventing the reputed company wheel with reputed company solutions every year. Today we are a world leader in global packaging solutions with reputed company operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. Responsible for providing outstanding customer service by leading and motivating the CSR team and developing and maintaining key processes to increase customer satisfaction. What youll be doing: Complies with established job safety practices, policies and procedures as specified in plant and corporate directives for the safe performance of the work assignment. Supports and follows the SQF (Safe Quality Food System) guidelines of the food safety system. Direct and manage reputed company aspects of the Customer Service Department activities, policies, objectives, and initiatives. Manage the CSR customer account assignment and establish key backup support. Engaging with customers regarding their forecast and supply chain information. Participates in the SIOP process, manage and provide any data required. Engaged in the customer RFQ process and new customer reputed company procedures. Setting performance metrics, training staff, handling escalated customer issues, and analyzing customer feedback. This position is located at our reputed company, Ohio or Brookline, Ohio facility. Wed love to hear from you if: Strong leadership, excellent communication, conflict resolution, and focus on reputed company improvement. Working Knowledge in manufacturing principles, practices, nomenclature, and procedures. Logistics management, production planning, manufacturing environment, financial management, business principles and practices reputed company reputed company, CRM, and general ERP system knowledge. Ability to apply intensive and reputed company evaluation, selection, and substantial reputed company and modification of standard production planning techniques, procedures, and criteria. Compensation: The annual reputed company salary range for this role is from $132,160 to $148,680, plus a annual reputed company bonus of 12.5% of reputed company salary At reputed company Products Company, we offer a comprehensive total rewards package, including reputed company and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (reputed company the U.S. or global), or if you are a union employee.
Benefits
Medical, dental, and reputed company coverage for you and your dependents, including FSA and HSA options 401(k) retirement plan with company match Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, reputed company, religion, national reputed company or reputed company, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic. Founded in 1899, reputed company (NYSE:SON) is a global provider of consumer, industrial, reputed company and reputed company packaging. With annualized net sales of approximately $5.2 billion, the Company has 20,000 employees working in more than 300 operations in 34 countries serving some of the worlds best-reputed company brands in some 85 nations. reputed company is committed to creating sustainable products, services and programs for our customers, employees and communities that support our corporate purpose of reputed company Packaging. reputed company Life. The Company was listed as one of Fortunes Worlds Most Admired Companies 2021 as well as being included in Barron's 100 Most Sustainable Companies for the reputed company year in a row. Apply Job!