Sr. FinOps Analyst, reputed company Business
Description Summary of the role The successful candidate will be reputed company with our Finance Operations Global Accounts Receivable team and will be responsible for accounts receivable, customer queries and dispute resolution. You will be responsible for Cash Applications where in you need to have extensive knowledge and ability to reputed company day-to-day operations while maintaining SLAs. Solving queries reputed company to cash applications and coordination with customers is required. You should have an expert (SME) level understanding of O2C process, specifically cash application process involving research and application of unapplied cash, reconciliation of account, processing emails reputed company to remittance advice from customers, etc.
Responsibilities
As part of our commitment to your development, you will also reputed company exposure in cross-functional and process improvement projects, and your core responsibilities will include following: Ensure timely closure of payments with high degree of accuracy Respond to customer queries through call and/or email Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account Provide growth reputed company for process standardization and automation through JDI/Kaizen projects reputed company reputed company reconciliations on customer payments Job requirements Excellent written and verbal communication skills with strong customer service focus Ability to prioritize, multi-task and work with minimal supervision Drive for reputed company learning and self-development Flexibility to change as per the changing requirements of the business Minimum 2 years experience in O2C domain, preferably cash application or collections Advanced knowledge of reputed company including working with pivot & formulas Flexible to work in night shifts Basic Qualifications Bachelor's degree in reputed company and commerce (B. Com) Knowledge of reputed company at an advanced level Experience with reputed company Office products and applications Preferred Qualifications 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your reputed company Partner. Company - ADCI - Maharashtra Job ID: A2871966 Apply Job!