Director of Infrastructure

Is this you? Are you an experienced infrastructure leader with a passion for building reliable, scalable systems and leading high-performing teams? If so, join a dynamic and fast-growing technology company where a people-first culture and results-driven mindset create a collaborative, engaging work environment—complete with excellent benefits and perks. Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting. What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact. What would you do? Our Director of Infrastructure is responsible for strategic leadership, operational management, and continuous improvement of Opti9’s core infrastructure services. This role oversees two critical teams: Cloud Team- Responsible for managing hypervisors, virtualization platforms, storage systems, and the underlying infrastructure supporting our cloud offerings Network Team- Responsible for maintaining and evolving all networking infrastructure, including firewalls, switches, routers, and connectivity solutions across data centers and customer environments As a senior leader, the Director of Infrastructure ensures the stability, scalability, and security of the company’s cloud services, while driving innovation to support growth and customer success. What are the details? Leadership & Strategy Measure the effectiveness of team based on KPIs to ensure infrastructure operations are aligned with company goals Lead, mentor, and develop team managers and senior engineers within the Cloud and Network teams Collaborate with executive leadership on technology strategy, budget planning, and investment priorities Manage projects with team and interface with other teams to ensure infrastructure projects are being executed efficiently and timely to align with SLAs Infrastructure Operations Oversee the design, deployment, and lifecycle management of hypervisors, virtualization platforms (e.g., VMware, Hyper-V), and SAN/NAS storage systems Manage the configuration, performance, and security of networking infrastructure, including firewalls, switches, routers, and related technologies Establish and enforce operational standards, procedures, and best practices for infrastructure services Ensure high availability, disaster recovery readiness, and capacity planning for infrastructure platforms Security & Compliance Work with the Security team to maintain compliance with relevant regulations and industry best practices Oversee the implementation and maintenance of secure compute, network and storage architectures Support audits, risk assessments, and remediation activities related to infrastructure services Service Delivery & Continuous Improvement Ensure infrastructure services meet or exceed defined SLAs and customer expectations Drive process automation, monitoring, and operational efficiencies Evaluate and adopt emerging technologies that enhance infrastructure capabilities Partner with Onboarding, Sales and Support teams to support new services and client needs What do you know? Knowledge and Experience: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) 10+ years of progressive IT infrastructure experience, including at least 5 years in leadership roles Fundamental understanding of virtualization technologies (VMware, Hyper-V, or similar), networks (switch, firewall, etc.), and enterprise storage systems (SAN, NAS) and data center solutions Demonstrated experience leading high-performing technical teams in complex environments Strong financial management skills, including budget planning and cost optimization Excellent communication, leadership, and decision-making skills Experience interfacing with vendors for procurement, contract negotiations, and cost optimization Preferred Experience: Experience in cloud service provider or managed services environments Knowledge of automation, orchestration, and infrastructure-as-code practices Familiarity with compliance frameworks (e.g., SOC 2, ISO 27001, HIPAA) Advanced degree in a related discipline Experience with vendor usage reporting such as Broadcom, Microsoft, and similar This position offers flexible work options that can be performed remotely, or candidates located near one of our offices may choose to work on-site or in a hybrid capacity Key Competencies: Strategic thinking and ability to translate vision into action through effective execution Strong leadership presence with the ability to inspire and motivate teams Customer-centric mindset with focus on reliability and service quality Adaptability and agility in a fast-paced, evolving environment Collaborative approach across cross-functional teams What do you get from us? At Opti9, we believe work should be more than just a job—it should be a place where you feel valued, supported, and excited to grow. When you join our team, here’s what you can expect: Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office work Health & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefits Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses Retirement Plan with Company Match – Invest in your future with our matched retirement savings program Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic. 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