Data Entry Processor – Remote Medical Billing & Charge Capture Specialist at arenaflex (Philadelphia, PA)

About arenaflex

arenaflex is a leading academic medical center dedicated to a three‑fold mission: delivering world‑class patient care, pioneering innovative research, and shaping the next generation of medical leaders. With a legacy of excellence that spans decades, arenaflex brings together clinicians, researchers, technologists, and business professionals to create an environment where breakthroughs happen every day. Our employees are the heart of our organization, and we believe that when our staff thrive, our patients receive the highest quality of care. Join a community where collaboration, compassion, and continuous improvement are not just buzzwords—they are the foundation of everything we do.

Position Overview

The Remote Data Entry Processor role is a critical component of arenaflex’s Physician Billing Office. Working from any location within the tri‑state area, you will be responsible for the accurate and timely entry of charges, payments, adjustments, and refunds into the arenaflex system. This position supports the entire revenue cycle by ensuring that billing data is captured correctly, discrepancies are identified early, and the flow of financial information aligns with regulatory and contractual requirements. If you have a keen eye for detail, a passion for healthcare finance, and the ability to thrive in a fast‑paced, remote environment, this role is for you.

Key Responsibilities

Core Data Entry Functions

• Enter all charge capture information, including new charges, payments, adjustments, and refunds, into the arenaflex system with precision.
• Validate data against source documents such as Explanation of Benefits (EOB) forms, credit variance reports, and refund variance reports.
• Reconcile un‑reconciled batches within 24‑48 hours of receipt, ensuring that every transaction is accounted for.
• Maintain up‑to‑date knowledge of billing requirements for third‑party insurers, including Medicare, Medicaid, commercial plans, and HMO contracts.

Quality Assurance & Compliance

• Identify and flag inconsistencies or errors in billing data, documenting the EDI number and check number in the appropriate fields.
• Report any discrepancies or system issues to the Billing Manager promptly, following established escalation protocols.
• Adhere to arenaflex’s data entry policies, privacy standards, and regulatory compliance guidelines (HIPAA, OIG, etc.).
• Participate in regular audits and quality checks to continuously improve data integrity.

Team Collaboration & Process Improvement

• Communicate proactively with supervisors, coordinators, and cross‑functional teams to prioritize workload and meet departmental productivity targets.
• Contribute ideas for process enhancements, automation opportunities, and workflow optimizations that increase efficiency and reduce error rates.
• Support colleagues by sharing knowledge of billing requirements, system shortcuts, and best practices.
• Engage in continuous performance monitoring, seeking feedback and implementing corrective actions as needed.

Essential Qualifications

• Education: High School Diploma or GED required; additional coursework in health information management or related fields is a plus.
• Experience: Demonstrated experience with computerized medical billing systems; prior work in a physician or hospital billing environment is highly desirable.
• Technical Proficiency: Ability to navigate and efficiently use the arenaflex system (formerly EPIC) and related databases.
• Language Skills: Strong command of written and spoken English, with excellent grammar and spelling.
• Productivity: Proven track record of meeting or exceeding high‑volume data entry productivity standards.

Preferred Qualifications

• Familiarity with ICD‑10 and CPT coding conventions.
• Knowledge of regional third‑party payer requirements and managed‑care contracts.
• Experience with electronic data interchange (EDI) processes and claim adjudication workflows.
• Certification in medical coding or health information technology (e.g., CCA, RHIT).

Skills & Competencies

• Attention to Detail: Ability to spot and correct data entry errors before they impact billing cycles.
• Analytical Thinking: Comfortable interpreting financial data, identifying trends, and recommending corrective actions.
• Time Management: Skillful at prioritizing tasks, meeting tight deadlines, and handling multiple responsibilities simultaneously.
• Communication: Clear and concise written and verbal communication, especially when documenting discrepancies or collaborating with team members.
• Adaptability: Willingness to learn new processes, adopt system updates, and embrace change in a dynamic healthcare environment.
• Team Orientation: Commitment to supporting colleagues and contributing to a culture of collective success.

Tools & Systems

All data entry activities will be performed within the arenaflex system, a robust, cloud‑based platform that integrates patient records, billing, and financial reporting. Training modules for the arenaflex system are provided during onboarding, and ongoing education is available to keep you current with system enhancements and regulatory updates.

Performance Expectations

• Achieve 100% accuracy on all data entry tasks, as measured by quarterly audit results.
• Maintain departmental productivity benchmarks (e.g., number of transactions processed per hour) consistently.
• Complete all required arenaflex system training modules within the first 30 days of employment.
• Submit all credit variance, refund variance, and missing EOB documentation within the stipulated 24‑hour window.
• Demonstrate proactive problem‑solving by identifying at least two process improvement opportunities each quarter.

Learning & Development Opportunities

arenaflex invests heavily in employee growth. As a Data Entry Processor, you will have access to:

• Comprehensive onboarding that includes hands‑on training with seasoned billing specialists.
• Continuing education programs covering advanced billing concepts, coding updates, and revenue cycle management.
• Mentorship from senior analysts and managers who can guide your career trajectory within the organization.
• Tuition assistance for relevant certifications or degree programs, reinforcing our commitment to lifelong learning.
• Regular webinars and workshops on emerging healthcare finance trends, regulatory changes, and technology innovations.

Compensation, Perks & Benefits

While specific salary ranges are tailored to experience and market conditions, arenaflex offers a competitive compensation package that includes:

• Base salary commensurate with experience and performance.
• Health, dental, and vision insurance plans with generous employer contributions.
• Retirement savings options, including a 401(k) match.
• Paid time off, holidays, and flexible work‑from‑home arrangements.
• Wellness programs, employee assistance services, and access to on‑site fitness facilities (where applicable).
• Professional development funds and tuition reimbursement for approved courses.
• Recognition programs that celebrate individual and team achievements.

Work Environment & Culture at arenaflex

arenaflex fosters an inclusive, collaborative, and mission‑driven culture. Even as a remote employee, you will feel connected through:

• Regular virtual team huddles, town‑hall meetings, and cross‑departmental collaborations.
• A supportive leadership team that values transparency, feedback, and employee well‑being.
• Diversity, equity, and inclusion initiatives that ensure every voice is heard and respected.
• Opportunities to participate in community outreach, volunteer events, and health‑focused campaigns.
• A focus on work‑life balance, with resources to help you manage stress and maintain personal wellness.

Application Process

If you are ready to contribute to a world‑class healthcare organization and grow your career in medical billing, we encourage you to apply today. Please submit your resume, a concise cover letter outlining your relevant experience, and any certifications you hold. Our recruiting team will review your application promptly and reach out to schedule a virtual interview.

Join arenaflex – Make an Impact Every Day

At arenaflex, your work directly supports the financial health of a leading medical institution, enabling clinicians to focus on patient care and research breakthroughs. By ensuring accurate charge capture and billing integrity, you play a vital role in the organization’s ability to deliver exceptional services to the community. Take the next step in your professional journey—apply now and become part of a team that values precision, compassion, and continuous improvement.