Lead Data Operations Analyst – Enterprise Data Management & Quality Assurance – arenaflex – Charlotte, NC – $27/hr

About arenaflex

arenaflex is a leading financial services institution renowned for its commitment to innovation, customer trust, and operational excellence. With a legacy spanning decades, arenaflex continuously invests in cutting‑edge technology and data‑driven strategies to deliver world‑class banking experiences. Our Charlotte hub serves as a strategic center for data operations, where talented professionals collaborate to transform massive data ecosystems into reliable, actionable insights. If you thrive in a dynamic environment that values analytical rigor, continuous improvement, and teamwork, arenaflex offers the platform to accelerate your career while shaping the future of financial data management.

Position Overview

We are seeking a seasoned Lead Data Operations Analyst to spearhead data quality, governance, and production support initiatives for our expansive data lake environment. This role sits at the intersection of data engineering, analytics, and business operations, partnering with cross‑functional technology teams to identify, troubleshoot, and remediate data issues before they impact critical products and services. As a senior member of the arenaflex Client Information Items Group, you will drive process enhancements, champion best‑practice frameworks, and mentor junior analysts to ensure our data pipelines remain robust, scalable, and compliant.

Key Responsibilities

Strategic Data Production Support

• Lead production support activities for a suite of data analysis products that power internal banking functions.
• Act as the primary liaison for identifying root causes and remediation of data incidents affecting client information analysis platforms.
• Analyze complex technical challenges within a large‑scale data environment, employing end‑to‑end investigative techniques.
• Develop and present detailed reports on ongoing production activities, highlighting trends, risks, and improvement opportunities to internal stakeholders.

Process & Platform Enhancement

• Drive the design and implementation of new workflow processes and platform upgrades, ensuring seamless integration of emerging data products.
• Collaborate with offshore teams to maintain clear communication channels and timely delivery of enhancements.
• Champion continuous improvement initiatives, designing innovative solutions and opening new avenues for operational efficiency.
• Contribute to the development of execution standards for the team, guaranteeing that tasks meet or exceed performance metrics.

Leadership & Collaboration

• Manage the day‑to‑day risk and control stream of activities, focusing on strategies, policies, and work standards to achieve optimal outcomes.
• Lead cross‑functional teams to meet project deadlines, drive new initiatives, and align technology mandates with business objectives.
• Mentor and coach peers, fostering a culture of knowledge sharing and professional growth.
• Partner with business partners to define initiatives, prioritize work, and deliver technology solutions that support arenaflex’s strategic goals.

Essential Qualifications

• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline.
• Experience: Minimum 3 years of hands‑on data analysis experience, or an equivalent combination of work experience, training, military service, or education.
• Data Environment Expertise: At least 3 years supporting large‑scale data environments, with a strong grasp of data lake architectures.
• Technical Skills: Demonstrated experience delivering ETL, data warehouse, and data analysis capabilities on big data platforms (e.g., Hadoop) for 2+ years.
• Tool Proficiency: 2+ years using a mix of tools such as Hive, Pandas, Autosys, Grafana, and Splunk.
• Experience supporting streaming technologies like Kafka and NoSQL databases such as MongoDB.

Preferred Qualifications & Skills

• Advanced certifications in data engineering (e.g., Cloudera, Hortonworks) or cloud platforms (AWS, Azure, GCP).
• Proficiency in programming languages such as Python, Java, or Scala for data pipeline development.
• Strong analytical mindset with the ability to translate complex data problems into actionable solutions.
• Excellent communication skills, both written and verbal, to convey technical concepts to non‑technical audiences.
• Demonstrated leadership experience, including mentoring junior analysts and coordinating multi‑disciplinary teams.
• Experience with Agile or Scrum methodologies and familiarity with CI/CD pipelines for data workflows.

Core Competencies for Success

• Problem Solving: Ability to dissect intricate data issues, identify root causes, and implement effective remediation strategies.
• Collaboration: Strong team player who can build relationships across technology, business, and offshore groups.
• Attention to Detail: Meticulous approach to data quality, ensuring accuracy and compliance with regulatory standards.
• Adaptability: Comfortable navigating a fast‑changing environment and embracing new technologies.
• Leadership: Proven capability to guide teams, influence decision‑making, and drive continuous improvement.

Career Growth & Learning Opportunities

At arenaflex, your professional development is a priority. As a Lead Data Operations Analyst, you will have access to:

• Mentorship programs with senior data architects and industry experts.
• Tuition reimbursement for certifications and advanced degrees in data science, cloud engineering, or business analytics.
• Opportunities to lead high‑visibility projects that shape the firm’s data strategy.
• Cross‑training across different technology stacks, including exposure to AI/ML pipelines and real‑time analytics.
• Participation in internal innovation labs where you can prototype new data solutions.

Work Environment & Culture at arenaflex

Our Charlotte office blends a collaborative, inclusive atmosphere with a focus on results. Employees enjoy:

• Open‑plan workspaces designed for teamwork, complemented by quiet zones for deep focus.
• Flexible work arrangements, including hybrid remote options to support work‑life balance.
• Regular team‑building events, diversity & inclusion initiatives, and community outreach programs.
• A culture that celebrates curiosity, encourages knowledge sharing, and rewards innovative thinking.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly rate of $27 per hour, along with a comprehensive benefits package that includes:

• Medical, dental, and vision coverage with multiple plan options.
• 401(k) retirement plan with company match.
• Generous paid time off, holidays, and sick leave.
• Wellness programs, including gym membership discounts and mental health resources.
• Employee assistance programs, tuition assistance, and professional development budgets.
• Transportation subsidies and commuter benefits for Charlotte‑area employees.

How to Apply

If you are ready to lead data operations at a forward‑thinking financial institution and make a tangible impact on arenaflex’s data ecosystem, we want to hear from you. Click the link below to submit your application and join a team that values expertise, innovation, and collaboration.

Apply Now

Join arenaflex Today

At arenaflex, your expertise will be recognized, your ideas will be heard, and your career will flourish. Take the next step toward a rewarding future—apply today and become a pivotal part of our data transformation journey.