Inside Sales Representative

Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. They are seeking a dynamic and driven Inside Sales Representative to connect with potential customers, assess their needs, and present tailored fiber optic internet solutions.

Responsibilities

• Initiate contact with prospective customers through phone, email, and chat to introduce and promote Wire 3’s fiber optic internet services
• Identify customer pain points and needs to effectively convey the unique value of Wire 3’s offerings
• Maintain an in-depth understanding of Wire 3’s products, services, and competitive advantages to enhance customer interactions
• Achieve and surpass sales targets through diligent follow-ups and a consultative sales approach
• Foster and sustain strong relationships with customers to ensure satisfaction and long-term loyalty
• Partner with Marketing and Field Sales teams to refine sales strategies and optimize campaigns
• Accurately record all customer interactions and sales activities in the CRM system
• Other duties as assigned

Skills

• Confident, outgoing, and personable with exceptional verbal and written communication abilities
• Strong listening skills and a passion for delivering outstanding customer service
• Team-oriented yet self-motivated and capable of working independently as a self-starter
• Proficient multitasking, prioritization, and time-management skills with excellent organizational skills and attention to detail
• Adaptable to a fast-paced, dynamic environment and responsive to changing customer needs
• Tech-savvy with proficiency in using personal computers and tablets and a basic understanding of internet services and technology
• Proven experience in inside sales, direct sales, or telemarketing, ideally in telecommunications or the technology industry preferred
• Demonstrated ability to effectively communicate the value of services and close sales
• Must be able to pass a criminal background check
• High school diploma or GED required
• Sales experience preferred but not required

Benefits

• Uncapped commission
• Company-paid premiums for medical, dental, and vision insurance for you and your dependents
• Dynamic environment with diverse growth opportunities
• Emphasis on learning and development to support career and personal growth
• Work-life balance 120 hours paid time off (PTO) after 90-day probation period
• 40 hours of paid sick leave
• 6 major paid holidays off
• 401(k) plan with company match.

Company Overview