[Remote] Sales Development Representative (LATAM)

Note: The job is a remote job and is open to candidates in USA. Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. The Sales Development Representative will work with prospects to build pipeline for LATAM Account Executives, requiring active listening and a customer-first mentality to drive meaningful interactions and showcase Udemy Business’s unique value proposition.

Responsibilities

• Build pipeline across LATAM by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video
• Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers
• Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesforce, LinkedIn Sales Navigator, Gong)
• You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively
• Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy
• Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment

Skills

• Trilingual fluency in English, Portuguese & Spanish is strongly preferred
• Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure
• Eagerness to learn and improve, with examples of personal or professional development initiatives
• Ability to ask insightful questions and a keenness for problem-solving
• High-energy, a team player mentality, and self-motivated
• Experience with our tech stack: Salesforce, Gong, ZoomInfo, Orum, and SalesNavigator is a plus
• You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs
• You are an effective communicator who articulates the value proposition of Udemy Business
• You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion
• You demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment
• You adapt quickly to new sales tools, methodologies, and market trends
• You embody our value of 'Courageously Experimental' when testing different approaches and strategies to find what works best for your process and prospects
• Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns
• You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks
• You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them
• You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement

Benefits

• In addition to a base salary, this role is also eligible for equity and uncapped OTE.
• You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve.
• Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits pages to get an understanding of some of the benefits we offer.
• For details on region-specific benefits, please refer to the information provided during the hiring process.

Company Overview

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