Student Financial Aid Administrator - Office of Student Financial Aid

The University of Illinois Urbana-Champaign is a leading research institution seeking a Student Financial Aid Administrator. This role involves planning, operating, processing, and reporting on a wide range of financial aid programs and services for diverse student populations, ensuring effective administration of over $1.2 billion in financial aid annually.

Responsibilities

• Provide advice and counsel to clients of the Office of Student Financial Aid, either in-person, by telephone or through written correspondence (including e-mail)
• Be knowledgeable of all student financial aid programs and services
• Serve as liaison with University offices and other related financial aid agencies
• Utilize available resources and provide presentations to large groups as well as work one-on-one with students and their families
• Represent OSFA on institutional, state and federal committees and at professional conferences and workshops
• Develop a thorough knowledge of legislation governing financial aid programs and federal needs analysis methodology
• Exercise professional judgment when financial aid program guidelines do not seem to adequately address a specific situation
• Coordinate the staff efforts required to carry out program responsibilities and educate/train other office staff regarding the programs for which they are responsible
• Responsible for the administration of programs and execution of procedures specified on the Office of Student Financial Aid Program Responsibilities list
• Responsible for: student awarding, disbursement and reconciliation of federal, state and institutional financial aid, accounting and funds management, maintenance of student record, application in-take and processing, verification of student records, scholarship administration

Skills

• Bachelor's degree in business, communications, humanities, social sciences, or a closely related field to the position
• One (1) year (12 months) of professional experience working in student services, financial aid/loans or a closely related field (i.e. customer service, client services/relations) within higher education or a related agency (e.g., IL Student Assistance Commission (ISAC), tax accounting, tax preparation services, banking, healthcare, or insurance.)
• Master's degree in Student Personnel, Higher Education, Business Administration or a related field
• Successful experience in student financial aid or client services
• Experience presenting information to large groups of people

Benefits

• This position is intended to be eligible for benefits . This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
• Employees hired into this position are expected to work on-site at the University of Illinois Urbana-Champaign campus on a full-time basis with the possibility of hybrid work options.

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