Underwriting Associate Operations Account Specialist - Middle Market Field

Travelers is a renowned property casualty insurer with over 170 years of experience, committed to serving customers and communities. They are seeking an Associate Operations Account Specialist to manage multi-state, multi-line accounts while receiving mentorship and training to develop skills and achieve business goals.

Responsibilities

• Successfully complete applicable market new hire training and certification
• Learn to manage multi-state, multi-line accounts throughout their lifecycle, including rating/pricing, quoting, issuing policies, and handling related account activities
• Build and maintain strong working relationships with teammates, business partners and agents
• Learn standardized workflows and state compliance guidelines to understand business processes
• Analyze multiple sources of information to make sound decisions
• Develop critical thinking and decision-making skills to enhance business partner and customer confidence
• Execute service level commitments and deliver quality products in a timely manner
• Perform other duties as assigned

Skills

• High School Diploma or GED
• Working knowledge of standard business software, such as Microsoft Office or equivalent
• Proficient in standard business software, such as Microsoft Office or equivalent
• Analytical thinking and judgment to analyze and compare information
• Time and desk management skills to organize and manage multiple priorities
• Effective verbal, written, and listening communication skills
• Ability to deliver service excellence to internal and external partners to ensure a positive experience
• Collaboration skills to work effectively in team situations

Benefits

• Health Insurance: Employees and their eligible family members 6 including spouses, domestic partners, and children 6 are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program.
• When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
• In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
• Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

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