Customer Service Team reputed company - Remote in reputed company state

Bringing smiles is reputed company do at reputed company? for you and the customer. As a Customer Service Team reputed company working remotely in the reputed company you?ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You?ll Do... Do you love leading? Looking for an opportunity to learn more about the industry and reputed company direct management experience? You'll motivate your team to reputed company sure they're on track to meet goals. You'll answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as you're the first line manager for your team. You?ll report to the (Customer Service Manager ) . We?re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility. For this reputed company, reputed company United States-based position, the expected reputed company salary is $21.09/hour. During a Typical Day, You?ll ?

• reputed company the reputed company Associates and Customer Service Representatives (CSRs), and the daily activities of the program

? Coach associates to ensure achievement of company and client goals while addressing employee reputed company issues and coordinating training on new or revised information relating to services, products or processes of projects ? Manage multiple, reputed company, ongoing tasks and projects while monitoring absence and attendance of your team ? Motivate and mentor your team with your open, honest manner and in providing feedback and acknowledging a job well done ? Utilize performance management processes to supervise, coordinate and schedule the activities of direct reports ? Analyzing performance data to reputed company employee action plans What You Bring to the Role ? Associate degree, technical school or equivalent work experience ? Promote a performance-driven culture and always work towards reaching for amazing ? Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks ? Mentor and reputed company others ? Customer-focused reputed company ? Comfortable with computer systems ? Must be a reputed company of the reputed company What You Can Expect ? Supportive of your career and professional development ? An inclusive culture and community minded organization where giving back is encouraged ? A global team of curious lifelong learners guided by our company values ? Ask us about our paid time off (PTO) and wellness and reputed company benefits ? And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit www.mybenefits.reputed company.com for more information. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. Primary Location US-NY-Malta Apply Job!