Regional Operations Manager – West Region
Job Description:
- Drive hospital performance across revenue, EBITDA, labor, and COGS targets
- Partner with Practice Managers to ensure strong day-to-day operations and accountability
- Support DVM engagement, retention, and recruitment in collaboration with medical leadership
- Conduct regular hospital visits, with a focus on under performing locations
- Lead implementation of operational initiatives, SOPs, and company standards
- Monitor KPIs and coach teams to improve scheduling efficiency, client experience, and workflow
- Ensure compliance with regulatory requirements, inventory controls, and company policies
- Partner cross-functionally with HR, Finance, Marketing, and IT to support hospital success
- Lead, coach, and develop Practice Managers and Partner DVMs to build strong, sustainable teams
Requirements:
- 5+ years of multi-site operations leadership experience (veterinary or healthcare preferred)
- Strong financial acumen with experience managing P&Ls
- Proven ability to lead through influence and drive performance improvement
- Excellent communication, coaching, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Benefits:
- Comprehensive Health, Dental and Vision insurance
- PTO
- 401(k) with company match
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